Client: Vodafone Foundation 

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My Role: Project Manager
- Managed an internal team, focusing on reconfiguring data storage systems for the 'Dreamlab' mobile app 
- Oversaw the delivery of ongoing enhancements responding to user feedback loops.
- Produced reports on budget, schedule, scope, risks, and issues.

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Challenges:
- Coordinating communication across multiple time zones with international stakeholders.

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Outcomes:
- Successfully reduced monthly expenses through reconfigured data storage systems.
- Enhanced user experience by aligning with user expectations and business needs.
- Ensured transparent project progress and secured necessary approvals through comprehensive reporting and governance.

Project Manager

Client: Royal Australian College of General Practitioners (RACGP)

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My Role: Project Manager

- Led a team to optimise the MyCPD app by implementing enhancements and providing ongoing support.


- Conducted weekly client meetings and produced fortnightly progress reports.


- Managed bug and issue triaging.
- Managed the mobile app deployment process.

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Challenges:

- Managing support budget and resources effectively.


- Facilitating technical design workshops and ensuring they result in actionable plans.

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Outcomes:

- Improved the customer experience for the app through implemented enhancements


- Developed effective solutions and proposals for future improvements through collaboration with the client and stakeholders.